Frequently Asked Questions

1. Credit Card
2. Bank Transfer
3. GCASH

Bank: BDO UNIBANK, INC.

Account Name: Cloud Party OPC

Account Number: 000460418084

You can find it here: https://seekspace.co/pages/gcash-qr-code

Please send your proof of payment to hello@seekspace.co with the order # as the subject line

Please email us immediately at hello@seekspace.co so that we can accommodate your request! If your order has been packed already we can no longer add/change items in your order.

Please email us immediately at hello@seekspace.co if you wish you cancel your order.

If you place your order before 3PM you will get your order on the same day. Make sure to press SAME DAY as your shipping option and we will send a text message confirming that you are available to receive the order. We will then deliver it before 8pm or earlier. If we do not receive a text message confirming your availability to receive, you will receive your order the next day. We do not offer same day delivery on Saturdays after 12PM, Sundays and holidays.

If you ordered before 3PM, your item will be delivered via Lalamove by 8PM. If you ordered after 3PM, your order will be delivered the next day. We do not offer same day delivery on Saturdays after 12PM, Sundays and holidays.

If you ordered before 3PM, will process your order ASAP and you will receive an email notification once it's ready for pick up. You may pickup your order yourself or with your chosen courier within the day between 10AM - 4PM on Monday to Fridays, and until 12PM on Saturdays.

Name: Seek Space
Address: 2285 Chino Roces Ave Ext. Makati City Metro Manila, 1232
Contact Number: (0912) 803 7941

For Metro Manila it is Php 100 or free for orders above P2,000.

For Greater Manila, it is Php 175 or free for orders above P2,000.

For Provincial, it is Php 250, or P100 for orders above P2,000

All orders above P2,000 is eligible for free shipping, except for Provincial areas due to high shipping costs!

We ship orders out in the morning Monday to Saturday. All orders made on Saturday and Sunday are shipped or delivered Monday morning.

• We hand over all orders to our 3rd party couriers.
• JNT for Metro Manila, Greater Manila and Provincial deliveries
• LBC for VIS/MIN

If within Metro Manila you will get it within 2-3 days. For Luzon delivery, it may take 7-10 business days. For Visayas and Mindanao, lead time is around 8-10 business days.

No shipping on Sundays and Holidays.  

It is shipped from our office in Metro Manila.

If no one receives the order or the customer is unreachable and no extra instructions were provided, we will be paying for the delivery from the customer's address to ours. Therefore, we cannot re-deliver an order unless the customer pays for a second delivery fee of P200. To arrange a re-delivery fee please contact us at hello@seekspace.co or message us at ‭(0912) 803 7941‬

Please email us at hello@seekspace.co with the subject as: Missing Item [Your Order #] and let us know which item was missing.

Please email us at hello@seekspace.co immediately with a picture of the item and a description so that we can have your order replaced. Use the subject Damages Item [Your Order #].

We do not allow any returns or exchanges.

Once the order has been placed and processed, we do not allow refunds.